Know Your Customer (KYC) verification for mutual funds has been made mandatory for all investments in mutual funds since January 1, 2011. CVL India has appoint several Point of Service centers like Karvy Computershare to whom the investor is supposed to submit the documents
An investor faces several problems such as.
1. The actual verification process can take up to a month.
2. The data captured by the Point of Service center (in this case M/s Karvy Computershare) may differ from the data you have entered in the form
3. Even if you are a lady who has never married in her life, the KYC acknowledgement letter will incorrectly address you as “Mrs” instead of Miss.  Despite making repeated phone calls and sending emails, letters sent by courier and speed post to M/s Karvy Computershare  and M/s CVL India, requested them to send a corrected KYC acknowledgement letter,  there is no reply after 2 months.

Contact details
Mumbai Karvy Computershare Private Limited
DAS Chambers, Ground Floor,
Opp. BSE & next to Corporation Bank,
Dalal Street, Fort,
Mumbai – 400 023
Contact Person: Mr. Sandeep Bhogle
MFS Direct No.: 022 – 66235353
Fax No.: 022 – 66341966
Email : mumbaimfd@karvy.com , sandeep@karvy.com

(No reply from them at all to emails and letters, phone numbers are perpetually engaged)
CVL India
Registered Office
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Phiroze Jeejeebhoy Towers,
17th Floor, Dalal Street
Mumbai – 400 001
Phone : 91-22-22721383 (D),
Board : 91-22-22723333 Extn. 5869
Email : cvlhelpdesk@cdslindia.com
 Back Office
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I – 202, 2nd Floor (Deck Level)
Tower No.4, Above Belapur Railway Station
CBD Belapur
Navi Mumbai – 400 614
Phone : 91-22-61216908 / 6909/ 6910/ 6911
Email : cvlhelpdesk@cdslindia.com

(More helpful, but these days the numbers are engaged)